Yesterday, my refrigerator went crazy. It heated up to 85 degrees. I lost $200 worth of food. And lost a day of work cleaning up the mess and waiting for a repairman. The repairman said that the fridge heated up, because of a bum light switch. The light in the fridge didn't go off when the door was closed and acted as a heating agent. He said that light switch is located at the bottom of the fridge and children often snap it off as they reach for juice on the top shelf. He said it was a bad design. He charged me $168 for the part and labor, because the fridge is 18 months old — six months too old to cover under the warranty.
My mom said if bad design was the cause for the problem, then they should cover the repair and the lost food. She thinks I should use the blog and twitter to get the company to reimburse me for the repair and the lost food. I've been blogging for long enough that I have a decent Google Page Rank. If I repeatedly mentioned the product in a blog post, potential customers would find it. Other bloggers have successful forced other appliance companies to do the right thing.
Question of the Day — Is getting back at a corporation an appropriate use of blog power?
