The Affordable Care Act has IT problems. Megan thinks that the IT problems will spell the doom of ACA. I doubt it, but the problems are still there.

I logged into Healthcare.gov five minutes ago. I tried twelve times last week and couldn’t get through. This time, it worked. But I hit a problem when it asked for the answers to security questions. It said that I gave the same answer to the three security questions (I didn’t.), so it booted me out and told me to start all over again. I tried three times and couldn’t make it happen.

Years ago, I worked on an implementation study of a reform of a New York City department. IT was a big issue, because the city couldn’t afford competent programmers. A competent programmer would cost more than the department executives. I assume we’ve got the same problem here.

Will it doom ACA? Probably not. Is it a major pain in the ass? Yes.