I just can't join in on the Tea Party debate this morning, guys. I'm in a Boss Battle, as my kids would call it, with our health insurance company to cover therapy for Ian. They owe us a couple thousand dollars and they just won't pay it.
This morning, I talked to Gloria at Empire Blue Cross Blue Shield yet again. I've probably called about 40 times over the past six months. They owe us a measly $500 or so for therapy for the fall. But they keep throwing obstacles in my path. Yesterday, I had to drive 30 minutes away to the neurologist's office with both kids after school to sign some release. Today, they told me that they don't need it anyway.
Last spring, they told us they were going to pay for it, but the check hadn't been cut for some reason. They said they would call me back to let me know what the status was. They never called back. I called back a few weeks later, working my way through the phone tree to find out that it hadn't been approved. They wanted still more documentation.
I've resubmitted the paperwork at least five times. After three tries, the therapist finally figured out the top secret codes to put on the forms. I have letters from his neurologist. I even had the therapist give us a copy of his diploma to submit.
I've only been denied two times from the new insurance company for the spring therapy. 38 phone calls left to go.
The school says that he should have additional therapy after school, but they won't pay for it. The doctor says that he'll really benefit from more therapy. The literature says he needs therapy. But nobody will pay for it.
Yeah, I cried.
